In our 3rd “3 Quick Ones” article we present an interview with Petr Pinkas, Customer Success Manager at our favorite content curation platforms – Feedly.
Feedly is a platform for organizing, reading and sharing the content of your favorite sites. It allows you to organize and access your favorite blogs, news sites, podcasts and Youtube channels, all in one place.
Petr’s experience and dynamism throughout his professional career have helped Feedly become such a great, customer-focused platform and it shows in every aspect. As a Customer Success Manager, his rigorous attention to detail and devotion has set the needs and opinions of customers as a top priority.
We learned various effective tools and tips from him as well as what success means for a CSM and we are delighted to share it with you.